I’ve been thinking a lot about first-generation students, trying to imagine what college is like for them and to determine ways we can serve them better. I remember a conversation I had with a first-year, first-gen student last fall who told me that he declined his work-study allocation because he didn’t know what work-study was. He had since become a finalist for a great on-campus position—a job he sorely needed and could benefit from in many ways—but the employer wanted to hire someone with work-study. By the time the student got to this part of the story, he was nearly in tears.

We can certainly wonder why he didn’t just ask someone about work-study. The answer: He didn’t want to look stupid or stand out.

What other terms do we use in higher education that are uncommon outside our culture and that create barriers to those who want to experience our world?

Consider these:

Student Affairs/Academic Affairs: Affairs? Really?

Engagement: Our marketing department created a huge banner that simply says, “Engage.” A faculty member quipped: “When did we start promoting marriage?”

Bursar: Financial services?

Chancellor/Provost: Few students understand what they do. These titles don’t help.

Union: This word makes me think “labor union” or “credit union,” not a place where college students hang out. Many schools have already changed this to “center.”

Discipline: Student conduct? A field of study? Both?

What words can you add to this list? Perhaps your institution has already changed some of its language. If so, what words do you use? How many of us distribute a list of campus terms and their meanings during Orientation? What can we do to lessen or eliminate the need for these translations?

I’m told that changing the names of things is costly (signs, brochures, and all). Not changing them may cost even more. The student I spoke about at the beginning of this post got the job after all. Imagine if he also could have been spared those moments of frustration and humiliation. Words matter.

A few weeks ago I was driving home from staff training for our orientation leaders and I noticed that there was a grasshopper on my windshield.  A large grasshopper.  Clinging to the glass. for. dear. life.  As I drove to my house, this intrepid insect stayed with me – even as I exceeded 50 mph.

As I pulled into my driveway and shut off the ignition, I watched as the grasshopper leapt off my car into my wife’s flowers and went about his business – five miles from where he had started.  Now, five miles for me is no big deal – I could walk it if I had to.  But this grasshopper, while large, was still only two inches long and now was over 317,000 inches from where he had started.  He was, essentially, in a brand new environment, and was there because he hung on as I made my way to my house.  He appeared happy, jumping through the lilies and daisies, but he was in a brand new place, vaguely aware of where he was, with little knowledge of how to get back to where he started… much less where to go from there.

Jump back to new student orientation.

Last week we welcomed over 5,200 students to campus for orientation (our first-year class will be closer to 6,400 when all is said and done).  While our student leaders were exceptionally trained by my colleagues, I get the sense that many of the new students in their groups ended up being along for the ride, despite the best efforts of the leaders to teach students to fend for themselves.  The university where I work is a large, land grant institution that enrolls students from all 50 states and over 120 countries.  Many of our students are far more than 5 miles from home, and, as such, it is easy to get here and simply be along for the ride.

So it got me thinking.  How often do I work with students or colleagues and bring them along for a ride versus letting them get to the same destination on their own?

I get asked a lot of questions, and most of the time I answer them outright… essentially driving someone to their answer.  But could I have helped that student or colleague get to that answer on their own?  Guide them, rather than drive them?  Probably.  The end result being that if I can teach them to find the answers on their own I can be the consultant/guidance they need, not necessary the driver/provider that they currently see me as.

My goal this year is to help people get themselves to where they’re going, rather than just get them there with a simple answer.

It’s going to be an adjustment – for me because I’m used to providing answers, and for them because they’re used to me just giving them the answer. But lest they become like my grasshopper passenger and end up a long way from where they started with no map in hand, it’s an adjustment I have to make.

What adjustments do you have to make to ensure that folks just aren’t along for your ride?

Matt Pistilli coordinates evaluation and adminstration for Student Access, Transition and Success Programs at Purdue University.

There is an amusement park near my home that has one of those lose your lunch inducing rides that spin faster and faster until the floor drops out. It leaves you stuck to the wall until the ride slows and you gradually resume your footing on solid ground. The science of this phenomenon is centrifugal inertial force.

As a resident of tornado alley, there is a summer tradition of dusting off the Twister DVD while scanning the afternoon skies for possible wall clouds. The film takes place in Oklahoma, but was filmed near my current home in central Iowa. The story follows a team of meteorological students and scientists as they attempt to place weather sensors in the path of a tornado to measure readings inside of the storm. After many failed attempts, injuries, and even fatalities, our protagonists successfully launch the sensors and save humanity. Err, save their research. As the flick can also be caught at least three times a week on cable during the summer, I catch up on all of my favorite lines.

Jo: [cow flies by in the storm) Cow.
[cow flies by in the storm]
Jo: ‘Nother cow.
Bill: Actually, I think it was the same one.

Watching the segment as the sensors rise into the F-5 tornado and begin generating data, I am reminded of our students, particularly those in the first-year. If we could read their minds and extrapolate the whirlwind of thoughts and emotions, surely we could develop better methods for student success and retention. Fortunately, there are a variety of assessments to assist in this process.

The College Student Inventory™ (CSI) from Noel-Levitz allows students to answer questions regarding their strengths and challenges before they even arrive on campus. I ask my incoming students to complete this assessment after summer orientation and use the information to frame our beginning of the year 1:1 appointments. The student and advisor reports are handy for discussion and the group summary reports provide great information for planning our first-year seminar course and programming topics.

MAP-Works® offers a similar tool to discover student transition issues early in the semester. Students develop a personal profile based on their initial campus experience that is measured for potential barriers to success. A web-based report is generated immediately for students and faculty or staff advisors that compares with all first-year students on our campus. Campus resource services are suggested where needed.

The Myers-Briggs Type Indicator® (MBTI®) helps demonstrate theory that there are distinct patterns to individual psychological types even though persons exhibit these patterns in different ways. Helping students to understand their type preferences and how they affect personal learning styles provides a common ground for understanding differences and the transition to college. I provide an MBTI learning styles assessment for each student in our first-year seminar each fall. Students do not always grasp the type concept, but do find meaning from discussion of the transition to university style learning.

It is common knowledge among student affairs practitioners that students enter the college or university with varying degrees of emotional intelligence. Additionally, those familiar with retention issues will cite non-academic challenges as the frequent impetus for student attrition. Assessing emotional intelligence using the EQ-i® allows students to see potential areas for growth that may enhance adaptation and coping skills leading to academic achievement. I find the EQ-i particularly helpful for students seeking direction in their academic or life plan.

While no assessment tool can foresee every difficulty faced by our students on the path to graduation, I have found these tools to be helpful for communication, planning, and advising. Not a certified MBTI or EQ-i user? Check with your human resources office for recommendations.

Have you tried these assessments? Other tools you suggest?

Enjoyed Twister and need a good summer read? Check out The Stormchasers.

As a resident of tornado alley, there is a summer tradition of dusting off the Twister DVD while scanning the afternoon skies for possible wall clouds. The film takes place in Oklahoma, but was filmed near my current home in central Iowa. The story follows a team of meteorological students and scientists as they attempt to place weather sensors in the path of a tornado to measure readings inside of the storm. After many failed attempts, injuries, and even fatalities, our protagonists successfully launch the sensors and save humanity. Err, save their research. As the flick can also be caught at least three times a week on cable during the summer, I catch up on all of my favorite lines.

Jo: [cow flies by in the storm) Cow.

[cow flies by in the storm]

Jo: ‘Nother cow.

Bill: Actually, I think it was the same one.

Like many institutions, my university participates in the National Survey of Student Engagement (NSSE) to measure programs and activities that enhance student learning and personal development. The purpose of NSSE is to help identify areas to improve the undergraduate experience in and out of the classroom.

The scholarship program that I coordinate hosts a first-year seminar course each fall for the 100 recipients of the award. The course is loosely based on the University 101 model framed by John Gardner when he was at the University of South Carolina. It follows an orientation and transition format and includes community-building activities for our program. We have a large group lecture for one hour each week and students meet in recitation groups of a dozen students for a second hour weekly.

In the NSSE spirit of enhancing the course experience and engaging our students, we try to integrate fun and a bit of technology for student projects. Our latest adventure was digital storytelling. Staff and peer mentors selected random movie genres, and a student from each recitation section drew from the genre options. We shared examples of digital storytelling and creating storyboards. We suggested task assignments such as videographer, actor, writer, and film editing to help the project go more smoothly. We made certain to review campus computer labs for the appropriate editing software in advance and provided this information to students. Finally, we stocked up on sale priced Flip Camcorders and gave this assignment to students:

• Create a media project that embodies the transition to college and your first semester experience.
• Final Project: No longer than 5 minutes and must include a flash mob.

The final productions were screened during our class “Film Festival” complete with popcorn and soda. Students were encouraged to vote for “Best Picture” and create award categories to fit the projects. Winning productions were featured on our student-run cable news channel.

There were a few bumpy roads throughout the ten-week project, but overall the response and student evaluations of the project assured us that students were engaged and most importantly, community was achieved. On an unexpected side note, our first semester grade point average rose to the highest level in five years, with no change in entering student academic profile. Of course we already look forward to repeating the project with our next student cohort.

Check out the final productions and let me know what you think.

Mystery/Thriller

Blair Witch

Western

Romantic Comedy

Action/Adventure

Musical

Crime/Gangster Part I and Part II

Zombie