We just completed the first of four half-day mini retreats for our peer leaders. These students will be facilitating our first-year seminar course in the fall and they spend this semester building team relationships and studying student development in preparation for their work. A favorite concept that we utilize is the FISH! Philosophy. We introduce the unit early and refer back to it throughout the year. FISH! includes four simple interconnected practices that are easy to remember and fun for activity transitions.

Be There is being emotionally present for others. It's the idea that respect and engagement improves communication and strengthens relationships. For our peer leaders, this means setting personal issues aside so that they may focus on issues and challenges facing their students whenever needed.

Play emphasizes that being creative and enthusiastic, whatever the job before you, can make work and tasks more enjoyable. Our first-year seminar focuses on college transition and exposure to campus resources. We encourage peer leaders to try new instructional methods and not be afraid to step outside the box or the classroom. Play-doh, crayons, and an occasional set of Guitar Hero all have potential for Play application.

Make Their Day is about finding simple ways to serve those around you in a way that is memorable and has meaning. It's about contributions and service to others, without expectation that it will be returned. Peer Leaders are encouraged to learn student names right away to help ease early transition. Many leaders bring class treats or host surprise field trips to the ice cream shop.

Choose Your Attitude is about taking responsibility for whatever your day or life brings to you. It's about how your demeanor and mood impacts others around you. Does your attitude help people around you? Grumpy moods contribute little to our program goals. We focus on accepting life's obstacles, then getting on with the day. This concept is particularly handy in our 8:00 a.m. class.

We borrow the FISH! video from the campus resource library and purchase supplemental materials when needed. FISH! is a simple, fun method for generating a service philosophy with new student leaders and is great practice for our staff as well.

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You've heard
the joke about the college students who after an evening of partying missed a final exam, claiming a flat tire. 
The professor told them they could make up the final on the following day.  At the final, the professor placed them in separate rooms, handed each of them a test booklet and told them to begin. The first problem, worth 5 Points, was on the subject matter. The next problem was worth 95 Points. It asked: "Which tire?

A NY Times article highlighting ego protection and lowering of expectations suggests that some students protect their failures and lack of achievement through self-handicapping. Excuses ranging from "I didn't buy the textbook" to "I overslept" are just the tip of the iceberg as students engage in self-defeating behaviors that evade success. If allowed to continue unfettered, self-handicapping behaviors become workplace headaches, characterizing individuals as unreliable very early in their careers.

During the spring semester, I meet with first-year students who were not academically successful during their fall semester. Many of these students were early identified as not performing to potential, and were monitored for intervention opportunities. I wish I had a nickel for how many times I have heard "the professor hates me", "I don't understand the teaching assistant", or "I lost the syllabus". Instead, I develop a schedule of advising appointments with students who frequently rely on excuses versus making a genuine effort at academic achievement. The task becomes helping these students recognize how their actions or inactions define them. Utilizing a discussion on responsibility is a positive beginning to the semester.

What does it mean to be a responsible student?
  • If you are responsible, you are reliable. 
  • If you commit to enrolling in class, you will complete the required assignments. 
  • If you are responsible and you have an assignment, you will do it on time and to the best of your ability. 
  • If you are responsible, you will think about the consequences before doing something. You won’t do anything that will jeopardize yourself or your college career.
  • If you are responsible, you will be accountable for what you do, and you won’t make excuses or blame others for your mistakes. 

Ninety-nine percent of the failures come from people who have the habit of making excuses.   ~~George Washington Carver











My spare time this month has been used to prepare for and complete certification in the use of the Emotional Quotient inventory or EQ-i. Emotional-social intelligence is a cross-section of interrelated emotional and social competencies, skills, and facilitators that determine how effectively we understand and express ourselves, understand and relate with others, and cope with daily demands. Understanding and assessing EQ in business and leadership coaching is common and research indicates that that the tool is equally useful in the academic setting with an 85% predictor rate for college success. I look forward to building expertise with this assessment and employing it to assist the transition of my first-year students.

The EQ-i is assessed through an online survey resulting in measurements of five areas: interpersonal, intrapersonal, stress management, adaptability, and general mood. Fifteen subscales or facets provide dimension to these scale areas.

Ml_eqhead_2EQ-i will join the College Student Inventory and MAP-Works in the toolbox of assessments that I rely upon for identifying issues challenging students in those first few crucial weeks of college. The College Student Inventory provides me with timely and strategic information on my students prior to their enrollment. Most importantly, it allows me to identify those with high need for student service intervention. MAP-Works is offered to students in the third week of enrollment and is a new complement to our campus retention initiatives. It aggregates student perception upon arrival and integration to the institution. Both surveys are great mediums for creating relationships with new students.

What’s in your student retention toolbox?

As Erik Bates discussed in his prior post, there is an assumption in student affairs that we are above impoverished populations; that we only see the privileged students who are well on their way to success. Yet there is a back channel that defines many of the students we enroll. A story that frequently is unknown and can be the cause of academic distress and ultimately attrition of our students. How do we serve the students who are trying to do everything they can to make a better life for themselves? A life they may have never seen?

The following is excerpted with permission from the scholarship application of one of my first-year students:

Neither one of my parents went to college, nor did they graduate from high school. My mother had me 5 days after her 16th birthday. My dad is a laborer, so he never made much money. I have a brother 4 years younger than me, somehow we still had a childhood. Then the major problems started. My parents were both alcoholics and battled drug addiction with my dad ending up in jail. My brother and I both were taken from our parents and put into a foster home. Luckily we were allowed to to move in with our grandmother, but with no steady income, we were moved to another foster home. Then we were again sent to live with our parents. Somehow dad went to jail again and then we moved in with our other grandparents. When dad got out, he came to find my mom and us. Together, their addictions got worse and it broke off our relationships with nearly everyone. Mom left and dad stuggled to keep the up with rent at a house we got next to our grandparents. Dad got drunk just about everyday. I was forced to take care of my new one-year old sister. I remember missing a week of school to stay home and watch her since she was too sick to go to daycare and dad wouldn’t stay home. I still kept my grades up and took honor classes that year. I didn’t have one grade lower than a B. Mom came back to live with us and it was all good, until one night. Dad pushed mom and I jumped up and ran into the room to break up his actions. I was scared of him my whole life and now I stood up to him and was ready to take him on. I stopped dad from doing any more and I got my little sister. The cops were called and both of my parents were arrested that night. I made the decision to move back to our grandparents with my siblings.

First-generation students with high financial need are a staple of many college campuses. We in Student Affairs need new plans of action to serve students for whom there is no outward expectation or preparation for the investment in college. With tuition costs and student loan debt soaring, we must meet the needs of these students through academic support and engagement while inspiring them to complete a degree. We need to keep trying.

This post is part of Blog Action Day.

It’s near the middle of the fall semester for many campuses and there’s a chance you are feeling that pinch of stress. That feeling that we have bitten off more than we can chew and overcommitted ourselves. Again. The feeling of a schedule becoming out of control that may require snorkle gear if we reply to one more email request. Snorklebrian_3

Stress raises our adrenaline, resulting in increased heart rate, respiration, and blood pressure. These increases make bodily organs work harder. A little stress is good and keeps us on our toes. But over the long term, too much stress can lead to illnesses such as heart disease, high blood pressure, and stroke.

The MBTI Blog discusses our stress as an In The Grip experience, or being forced to react contrary to personality preferences. Usually my recognition of being in a Grip experience arises when I am counseling a student with school anxiety and realize I need to take my own advice.

In my first-year seminar, we discuss the symptoms and effects of stress and ways college students can alleviate stress through planning and organization. For a bit of fun, we encourage students to add more stress to their lives with a few of the suggestions below:

♦ No matter where you are going, always leave for the appointment at the time you should be arriving. On the way there, drive, walk or ride your bike no further than two feet from the car or person in front of you.

♦ Don’t pay attention to your body. If you feel yourself becoming over-stressed and tired, ignore it and keep pushing yourself.

♦ Make a special effort to take note of the irritations in your life and blow them out of proportion. Be resentful and hypercritical, especially toward yourself.

♦ Refuse to take action on nagging problems. Procrastinate, worry, and whenever possibly lose sleep over them. Blame other people for all of your problems.

♦ If you’ve been sleeping less than 4 hours a night, consider eliminating this activity altogether.

Stress Management Tips offers great information, games and exercises to introduce to your students. Me? I’m practicing a little deep breathing until finals week.

What causes you stress? Do you have a favorite stress reliever?

Updating a presentation on social networks for my first-year seminar is my focus this week.  In past years, Facebook has been the primary topic and I have posted about it here. This year I will add a top-10 list of online identity considerations from technology/online media guru Chris Pirillo.

1.   It goes on your permanent record. Forever.
2.   Be mindful of your privacy.
3.   Don’t trust implicitly.
4.   Own what you do.
5.   Engage. Leave comments.
6.   Be respectful, be respectable, and be respected.
7.   Be yourself.
8.   Watch out for flame wars and name calling.
9.   Learn how to communicate.
10. Remember that your future employer, spouse, and neighbors are all watching.

Do you discuss Social Network Identity with your students?

I had to post this New York Times article on helicopter parenting at summer camp. Reading about the cell phone hiding, demands made of camp staff, and encouragement of rule breaking helped me recognize where some of our students develop their co-dependence.

Judith Warner followed up on the story, highlighting this parental behavior as affluenza, or the mentality that there are no holds barred in demands for service to supplement status and identity. Warner cites the trend as prevalent among children of economic privilege, and yet I see the tendencies in my work with first-generation, high financial need students. I field calls and email weekly from parents requesting information or seeking exemption from program activities or assignments. My response? Facilitate discussion and decision making…with the student.

Thanks for the information, Mom and/or Dad. I will be happy to discuss this with your student and I’m in my office now…ask them to stop by.

How do you engage with hovering parents on your campus?

As I prepare for my student leader retreat next month, I appreciate utilizing the Myers-Briggs Type Indicator (MBTI) for program development.  As a Type practitioner, I have long used the MBTI to facilitate the transition to college in my first-year seminar.  I reintroduce Type in my leadership courses for comprehension of differences and strengths development.

Understanding new methods of instruction in the college or university can be challenging for any new student and is especially so for my students from small, rural high schools.  Type assessment in the first-year seminar helps students understand their preferences for learning and methods that will enhance individual learning.  Reviewing the principles of Type for my student leaders promotes understanding of diversity and differing work styles.  These skills become important as they engage in event planning and classroom activities for different learners.

Breanne Potter describes one of my favorite MBTI activities, the Living Type Table (LTT).  The LTT is a great practical exercise that gets students on their feet while demonstrating that learning and work style differences are real.  The activity shows that Type is systematic by sorting participants based on responses to Type specific questions.  For example:

When learning something new, do you like to:  Talk out your thoughts?  -OR-  Keep your thoughts inside?

When learning something new, do your prefer:  Solid facts? -OR- Intriguing Concepts?

Building the grid and moving into the 16 areas of the LTT is a fun activity that helps students define personal preferences in work and learning styles.  Check with your Human Resources office to partner with a trained MBTI facilitator on your campus or seek a referral from the Association for Psychological Type.

"A dot.com is on the computer. When you go there, you do something on it." 

Ahhh, the wisdom of a kindergartner describing my latest foray into Web 2.0. 

So what is that something?  What does it do for us in Student Affairs? 

I was an early adopter of Facebook on my campus.  By early, I mean somewhere in between the university rollout in 2004 and before high schools were invited to join in September 2005…early by Midwest standards.  Facebook became a novelty for checking the pulse of my students and colleagues.  It was humorous to argue its merits and always sparked interesting conversation among my student leaders.  When did facebooking became a verb?

The class of 2010 arrived on campus as the first group of students to have Facebook in high school.  They were networked, had added a truckload of university "friends", and expected me to be in tune with their needs.  Just as Kevin discussed in the Strange Power of the Go-Getter Freshman, they used Facebook Messages for email because it was easier than looking up my actual email address.   I had a responsibility to become a Facebook user, not just a guest.

Iowa State’s Facebook network has 36,477 members up from 21,500 in January 2006.  There have been 222 Facebook story references in the Iowa State Daily.  Online identity is discussed in our campus orientation programs and is a lecture topic in my first-year seminar.  I am a frequent Facebook advertiser and have profiles pages for each of the programs I coordinate.  I also recognize the interpersonal divide that social networking sites such as Facebook and MySpace may create for students seeking meaningful connections to peers and the university.

Searching for utility in student social networking, I helped initiate Red Rover on our campus to link new students to clubs and student leaders.  With nearly 700 registered campus organizations, our students need useful navigation tools.  I am now spending my summer tracking down our many student leaders (on internships in remote destinations without email access) to engage them in this new web tool. 

Applications like Red Rover build connections so students can move beyond Super Poke to actual networking through shared campus interests.  How cool is that?  A Facebook application where your students can do something besides stalk their friends. 

CNN recently posted an article about two college freshman roommates who met on Facebook first and became best friends before meeting each other physically on campus. The article argues that Facebook is a great tool to help ease the stressful transition for freshman.   

"Min is just one of the many college freshmen who will be stepping onto campuses this fall with a jump-start on their new social lives, thanks to friendships they’ve formed during the summer on the social networking site Facebook.com."

What is interesting to me is that all the stories covered in the article talk about organic peer-to-peer communication with no institutional intervention, for better or worse.

With quotes like


"…freshmen are arriving at school with ready-made friendships waiting for them on the first day."

and

"Facebook helps ease the anxiety of going off to college by giving incoming students a sense of what to expect."

and


"On college message boards within Facebook, entering students can interact with each other and with knowledgeable upperclassmen, trading useful tips and advice about starting school."

it sounds like Facebook is the holy grail that orientation departments have been looking for. If that’s the case then why are so few using it? How could they be using it? How have you used it?

The article doesn’t cover the negative side of meeting your future roommate online. I am sure for some schools that’s caused issues. Does anyone have first hand experience with this topic?