Creativity


9
Jun 10

Inside the Leaders Studio: Reflection Questions for Closure

In a recent post, I mentioned that I conduct reflective exit interviews with my student leaders. A few people asked for the fifteen questions that I use.

I started these reflective exit interviews when I was an entry-level hall director. We were required to complete a final evaluation of each staff member; I found that the reflective conversations were a better use of time, particularly for students who were not returning to their staff position. These questions change a bit every year and, to some extent, in every meeting. Though I provide the list to the students several weeks in advance and suggest that they reflect, the conversation we have is very much guided by what they share in their first few responses.

During these meetings, I feel like James Lipton from Inside the Actors Studio asking the same questions of a variety of people. I’m always amazed by the depth of reflection the students provide and how varied their responses are from one another. This list is by no means comprehensive of their experience; it’s a jumping off point for conversation.

For your reading enjoyment (or use), the questions:

1. Describe your experience as a student leader in three words.
2. What was the biggest surprise about your leadership position?
3. What was the most difficult situation you worked through with another student?
4. What is the best relationship you created?
5. Let’s time travel: What words of advice would you offer to yourself at the beginning of this journey knowing what you do now?
6. What lesson will you carry forward in your personal life? Professional experience?
7. What song is the anthem of your student leadership experience? Why?
8. What program or event stands out to you as a hallmark of your experience?
9. How do you think your residents will remember you? Is that how you hoped to be remembered by them?
10. Reflecting on the training you received, what area was most helpful? What was something you had to learn through experience?
11. What was the most challenging part of the experience for you? What was the least challenging?
12. What aspect of your student leader experience will you use to market yourself as a candidate for your job post-graduation?
13. What three things would you change about our department?
14. What three things would you change about the university?
15. In what ways are you different than when you applied for this position?

What questions do you use in similar exercises? What other questions would you add to the list?


18
May 10

Creating Campus Brand Ambassadors

Last weekend I attended Ungeeked Elite in Milwaukee. Some have called it the South by Southwest of the Midwest, but I think it was more like TED. Each day, 9 or 10 speakers gave a 15 minute presentation followed by about 30 minutes of Q&A and discussion. This led to lots of great ideas for many of the attendees, including me. One of the speakers suggested we give away ideas for free to promote good karma, so here’s your free idea: campus brand ambassadors.

Many university communication departments hire an outside marketing firm to brand their campus experience (At UWM we’re “Awesome and Affordable“). Unfortunately, this brand doesn’t always mesh with the way students experience the university, especially if you consider how different an experience could be from the perspective of a new first-year student, transfer student, adult student, or remedial student. What if you gave a bunch of students a chance to experience their own 15 minutes of fame by being a brand ambassador?

Here’s how it would work:

  • Put out a call for participants. Just tell them they’ll be famous on the internet, and I’m sure you’ll get plenty of responses (maybe from some bloggers that already have current and prospective students as readers)
  • From all your volunteers, choose 10-15 that represent different parts of your student population (academic progress, age, ethnicity, socioeconomic status, hometown/state/country, GPA, etc)
  • Give these students a cheap video recorder and access to a collaborative blog.  Provide quick training on how to upload/publish their content
  • Don’t give them too much direction, but let them know what topics aren’t appropriate (underage drinking, nudity, etc)
  • Advertise the site that hosts all their content soon after students start to publish

It would take guts to do this, but what are some possible outcomes?

  • Increase the involvement of your brand ambassadors on campus
  • Attract prospective students that already have an idea of what the campus experience is like, perhaps increasing retention because they already know it’s a good fit
  • Discover what your university’s brand looks like from a students’ perspective

Some universities do a version of this, like MIT’s admissions bloggers, and the Alverno College Your Power campaign. Have you heard of a comprehensive program like this? Do you think it could work? Would anyone have enough guts to implement a program where students control their branding?

I’d like to give credit to Jun Loayza, who gave the talk that inspired this idea.


15
Mar 10

Student Leaders are Smarter than Student Development Theorists

Incorporating student development theory into training of student leaders always caused a conundrum for me. Having watched and tried a variety of means and methods of delivering this information, I realized that it was difficult for undergraduate students to wrap their hands around the idea that they were, at that very moment, developing. It became more challenging to convince them of the changes they already experienced. Add to that in August 2008 that I was training the first group of Resident Assistants on this campus. Not only did they not have previous context for their own jobs, they had no context for the life changes that occur through the experience of living on campus.

I had no idea how I was going to give them the foundation of development theory. I did know that I needed to empower them and prove to them that not only were these things relevant, but as college students themselves, they were the true experts. And so, “Are You Smarter than a Student Development Theorist?” was born.

I focused on only two theories in August 2008, the ones that most reflected our goals for our first year as a housing operation.

Involvement

During the staff selection process in February 2008, each Resident Assistant candidate was required to write an essay describing the ideal on-campus community and what the role of the RA is in creating that community. Having not been part of that selection process because I was hired several months after the RA staff, I dug out their essays and read them over and over again.

They were theorists.

I chose significant quotes from each of the staff members who would be sitting at the table. I printed those insightful snippets onto index cards and made a set for each of the staff members. At the beginning of the session, I highlighted Astin’s Theory of Involvement I provided a brief overview of the concepts of availability of resources, environment, student time, motivation, behavior and return on invested time.

The staff members were then given the packet of quotes from the essays. They spent the next 30 minutes individually assigning the quotes to different tenets of Astin’s theory by taping index cards to large pieces of paper hanging around the room that were labeled with the previously dicsused tenets. When they were done, we debriefed by discussing why they chose to hang the quotes where they did.

Highlights from the quotes included:

  • Comparison of on-campus community to Disney World
  • Discussion of the types of events that should take place  in the community
  • Faculty involvement in the community
  • Creating measurable outcomes of student learning in the community

Through the debriefing discussion, the staff quickly realized that they understood involvement and what it would take to appropriately engage residents in the new community we were creating by offering campus housing for the first time.

Hierarchy of Needs

With on-campus housing being a new option in 2008, there were many questions about what housing would and would not be. To highlight what we hoped housing would provide, I took the Resident Assistants on a field trip to our model suite. I provided them with sets of numbered index cards and masking tape. I gave them instructions to label in order of importance the amenities in the suite, with 1 being most important and 10 being the least. They spent 10 minutes perusing the multiple bedrooms, kitchen, bathrooms, etc. When they were done, we walked through the suite together, and discussed the numbers and how they were distributed.

Through discussion, the staff debated and discussed what the actual intent of campus housing is and what was really important about that experience. While they maintained the importance of the Internet, something Maslow perhaps would have disputed, they also saw the importance of card access points, mattresses, and refrigerator.

The conversation was affirmation that they saw the bigger picture of the housing experience and were able to discern through their discourse what really mattered most to the student experience.

Having overcome the conundrum of addressing student development theory in a way that is both meaningful and useful, I continue to use both of these activities in training. I also have expanded my repertoire of “Are You Smarter than a Student Development Theorist?” activities to help staff address issues in the community as they arise. For me, this has become theory to practice to theory – bringing theory to life and then back to concept for the student leaders who work the front lines daily.


20
Oct 09

Encouraging Campus Collaboration

After last week's SACHAT, I thought I'd share some campus collaboration ideas I've assembled over the past couple of years.  It’s perhaps  the most common missed opportunity on any college campus.  While campus entertainment can be fun, it can also be culturally enriching, or have an educational slant.  But even more important, programs can serve to reach across campus and bring students, faculty, and staff together.

Some connections between programming and academics are easily apparent.  When you bring in lecturers and other speakers, their primary purpose is to educate. Speakers from environmental and human rights groups aren’t there for fun– they’re there to teach your students about the world.

But there are other, not so obvious co-curricular uses for your programs.  Reach out to the faculty on your campus. There are professors you already know who are supportive of student activities. Meet with them and discuss how student activities can be supportive of their teaching, too.

Some departments will have an distinct connection.  The music department on your campus produces graduates with great musical skills.  Perhaps the students (and faculty) could benefit from a master class presented by a performer you are bringing to campus.  Maybe the performer could speak to music majors
about the “real world” of the music business, and help them to create a career plan to follow after graduation.

The comedians that you bring to campus also have relevant skills and experiences to share.  They have appeared on stages all over the country, and they may have been featured in films and on television.  Wouldn’t the students in your theater or drama department love to talk with a real live successful
comedy star?   See if you can’t set up a question and answer session with theater majors.  What valuable lessons your students could learn about life in New York City or LA!

The human mind is an amazing thing, and your campus probably has a number of psychology majors trying to understand it. Wouldn’t they learn from interacting with the hypnotist or mentalist you’ve booked on your campus?

Most humanities classes have a requirement for students to attend a number of cultural events during the term, such as a concert, a play, an art gallery, etc.  Your humanities faculty could certainly select a number of programs from your upcoming semester’s events for students to attend.  Just imagine thirty or forty (or more) students boosting your audience when an entire humanities class shows up.

Another very obvious connection is with spoken word performers.  Poets practically live for poetry, and would leap at the chance to speak to an English class.  That might jump-start a freshman’s appreciation for poetry, and produce a future Billy Collins or Sylvia Plath. 

The mass communications department on your campus may have a class in the history of the cinema. By co-sponsoring with them, you could present a film series of classic motion pictures that would serve the entire student body in addition to the film classes.  Everyone should have a chance to see Citizen Kane or The African Queen, not just film majors.

This isn't as easy as it looks.  I know you've experienced resistance (and resentment) towards your programs by faculty.  But try putting the past behind you, and reach out to your faculty again.  To quote Rick in Casablanca, it might be "the beginning of a beautiful friendship."


13
Oct 09

America’s Best Dance Crew Vs PBDC!

PBDC 
T-Shirt Logo                                                       


Shows like So You Think You Can Dance, Dancing with the Stars
and have created a resurgence of interest in dance. Capitalizing on
this trend, our Student Association’s Activities Coordination Board decided to
tap into this energy by creating a homegrown
show that captured the trend but made it our own: Plattsburgh’s Best Dance Crew
(PBDC).

The campus was a buzz about PBDC, but even so, we were wondering how successful
the program would be. To add to our anxiety, on the night of the event the skies
opened up and panic pervaded our already tightly wound nerves as we waited with
baited breath to see what the turn-out would be. Since this was a non-ticketed
program, we had no clue as to the number of people who would be in attendance. Facebook
numbers hardly ever reflect reality, but we would have been happy with the 200
FBers indicating an interest. Additionally, we built into the show a raffle,
campus celebrity judges (people like Penny our Dining Hall card swiper) and
opportunity for the audience to vote for the overall winner. The question was:
would it be enough to get those 200 people out on a night like this?

The doors opened, our preshow started and the audience poured in. They just
kept coming, and coming. To put it into perspective, our undergraduate student
population is 5,736. When the show was over, we recorded just over 800 in
attendance. That’s roughly 14% of our student population! (Our comedy series
typically brings in between 200-300.) The result, as my students have put it,
was an Epic Show.

Twelve student leaders worked for months to pull this show together. During our
Monday Quarterback session everyone concurred this was a special program for
our campus that yielded results beyond our wildest expectations, and while not
proven scientifically, be believe that the homegrown infusion of a current
interest got folks to buy in. I encourage you try to it.

 

Some of elements we use:

  • Created
    a limited edition shirt for committee and give-aways
  • Required
    Auditions
  • Prize
    $100 Mastercard Gift Card Per person on Crew
  • Held A
    Teaser Show Day of PBDC (61syx Teknique also performed in at show)

    (hope to post a link with more photos and video – soon)

     PBDC1
    Photo with ACB Entertainment Committee and Winners of PBDC


14
Sep 09

Random Days of Fun

Those of us who facilitate students activities know that a
lot goes into brainstorming, planning, advertising/executing, and evaluating our
programs. We can spend days, weeks and sometimes even months going through the
process. Though these more sophisticated programs are a blast to plan and
execute, simple programs that require very little planning can also be
favorites and successes.

 

One of the things our office does to supplement our
programming calendar is to coordinate monthly Random Days of Fun such as
International Talk Like a Pirate Day (just for fun), Bubble Wrap Appreciation
Day (a great stress reliever), and Licorice Day (accompanied with the history),
just to name a few. These activities occur in the college center just outside
our office. We table for two hours, handing out items and using the theme of
the day to interact with our students. The days go largely unpublicized and
tend to grab the students by surprise – making it random fun!

 

Last year was our first time implementing these Random Days
of Fun. One gained so much popularity it has become the kick off to this year’s
RDF series. September 19th will mark our 2nd annual
International Talk like a Pirate Day celebration. Therefore,
we gunna once again celebrate by spendin' a pair o’ hours handin' out temporary
tattoos, eye patches, chocolate coins 'n other scurvy pirate booty. Additionally,
we gunna take pictures 'o students wit' scurvy pirate apparel.

 

Days like these have been very successful due to the buy in
from our colleagues. Administrators like our Vice President and our Director of
Residence Life get in the spirit by going by their Pirate Names http://www.froggynet.com/cgi-bin/pirate.cgi
for the day.

I encourage others to consider adding Random Days of Fun to your programming
calendar. Get started with International Talk like a Pirate Day http://www.talklikeapirate.com/piratehome.html.
For more ideas, visit http://www.brownielocks.com/

2800_540344867839_44801416_32226281_347827_n  

 


9
Sep 09

Everything I Need to Know About Advising, I Learned in Theatre

Unlike a lot of my peers, my advanced degree isn't in Educational Leadership, or Educational Counseling, or any other field one would generally expect to see on an Academic Advisor's resume.  My Masters degree is in Theatre Pedagogy…leaving me in the unenviable position of lacking the "standard" degree for a profession I love and not currently working in a field in which I hold a degree.  I came to advising while working on my Masters and I realized that advising suits my "teaching style" (something we discussed a lot in the pedagogy program) far more than a regular classroom.

But in these difficult economic times, students in the Performing Arts (the majors I advise) are struggling against the need to be "practical"; believing, as their parents do, that there are no real world equivalents for their artistic skills.  I'm here to tell you that my students are wrong.  They just need to look at their skills in a different light.  Because everything I know about advising, I learned in the theatre.

1). Never turn your back on your audience.  The whole purpose of staging a play is to draw the audience in to the world you are creating.  Every aspect is considered–especially the psychological ramifications of body positions.  By turning your back on your audience, you are shutting them out–you don't allow them to see your face or your emotions.  We do the same thing to our students when we turn our backs to them.  Think about the position of your body as you advise students.  Are you hidden in any way (i.e. by a desk, a computer monitor, etc.)?  Is your office door open or closed when the student approaches and what kind of message does that send?

Opendoor 

2). Find your light.  Whenever a show goes into "tech week" (the week before the show opens, when all of the technical elements come together), the actors are required to attend something called a "cue to cue" rehearsal.  Each cue "lighting, sound, etc." is rehearsed and adjustments are made to each of the elements.  Actors will be asked to recall their blocking and the lights will be adjusted around their position on the stage.  The most repeated phrase heard from directors during these rehearsals is always "find your light".  The actors need to know where the lights hit them the best so that they aren't in shadow during any particular scene.  As advisors, we all need to find our light.  Are you particularly strong in organization?  Why not run seminars for your students on getting their lives organized?  Are you better in the classroom?  Consider using a bigger percentage of your time teaching, rather than in appointments.

3). Don't forget to yell, "heads!"  Most theaters are large, cavernous spaces with complicated rigging systems for hanging lights, curtains, and backdrops.  All of these items need to be moved on a regular basis, and theatre practitioners have developed a system of yelling, "heads!" every time an item is moved (simply to remind one to watch one's "head").  This system is also marvelously handy if you are working on a ladder and happen to drop tools or other heavy objects.  Basically, this is the theatrical method of saying "duck and cover!"  And advisors should do it on a daily basis.  Are there curriculum changes on the horizon?  Let your students know!  Are students complaining about a departmental policy?  Why not tell the department that there is some unrest amongst the masses?

4). Work together to get the job done.  Unlike painting or sculpture, theatre is a collaborative art.  We cannot do what we do unless we are assisted by other people.  Advising works the same way.  We have to work with our students–we have to work with the departments for whom we advise–and we have to work with our advising colleagues to ensure that everyone is given the same level of care.

5). Prepare like a stage manager, react like an actor.  Stage managers are the people in theatre who organize every rehearsal–they keep copious notes on required props, costumes, set pieces. They attend every production meeting, they know every line, they know every measurement and cue.  They will run the show when it goes into performance.  In contrast, actors must simply react–they have required lines, but they are reacting to the emotions of their fellow actors and the audience members.  A good advisor has to be just as prepared as a stage manager: we know all about university policies, we know all about curriculum and university services.  On the other hand, a good advisor has to be just as flexible as an actor: we need to be able to throw a carefully planned schedule out the window if a student is in crisis and adapt accordingly.

6). "Suit the action to the word" (Hamlet, Act 3 Scene 2).  Ok, I couldn't resist getting a little Shakespeare in here.  Hamlet's Advice to the Players is possibly the most famous acting lesson in the history of theatre.  But it works for advisors too.  I've talked already about the messages we send to our students psychologically and this is a continuation of that idea.  If you tell a student you're going to do something, do it!

7). Commit!  The number one thing any acting teacher (or any art teacher for that matter) will tell you is that you need to commit to what you are doing.  An audience will know if you are only "playing" at an emotion.  Our students know when we are only playing at our jobs too.  If you're going to be an advisor, commit to being an advisor 100%, or find something else that makes you happy.

8). Listen.  You cannot be a "good" actor unless you listen to your fellow performers and your audience (this follows that idea of reacting I talked about earlier).  One of the hardest parts of being an advisor is listening as much as we really need to.  We've all had students who don't want to talk–and it's incredibly tempting to fill the silence ourselves.  But the best of us will simply wait…and listen.

9.) Say, "yes, AND…"  We do a lot of improvisation in theatre.  And the number one rule of improvisation is to say "yes" to whatever you're given in a scene, and then add on to that by saying "and…"  You're accepting an idea and then adding on to it.  As advisors, we have a wonderful opportunity to do this for our students.  How many times a day do you say "no" to a student?  Pay attention to their body language when you shut down their hopes and dreams… It is possible to be practical with students and not use the word "no"…you just have to be creative!

10). Hold on tightly, let go lightly.  When I was in college acting classes, my teacher used to bellow out the phrase "hold on tightly, let go lightly" with the fervor of the devout.  He meant that when you were in any particular moment, you should hold on to it–you should connect to it.  But at the same time, when the moment ended, you co
uldn't be afraid to let go and move on to the next thing.  As advisors, we have to be prepared to hold on to our students tightly…and then to let go of them so that they can make their own decisions.

Embrace


23
Apr 09

Growing Your Mind to Leading

We often get so busy with the day-to-day– that is, LIFE–  until we have to struggle to focus on the world beyond us.  Especially here at the end of the semester, we're all caught up in the excitement and work of finishing the year that it's sometimes difficult to look beyond today.

Striving for our own professional growth can fall further and further back on our list of priorities.  I have a wonderful definition of leadership that I try to keep in the front of mind:  "Leaders facilitate action and guide change."  That means that leaders make things happen; and, they guide the things  that are happening to them.  Here are a few suggestions to help you keep "ahead of the curve" as we take action and shape our own future.

1.  Read– and read widely

It takes time, and that is a rare and valuable commodity.  Still, true leaders,
are
hungry for information, trends, and conversations from everywhere in
our world — not just higher ed. Reach out to new sources of knowledge.  Grab a new newspaper.  Read a new (or old) book.  Get curious. Read about things you don't know, instead of just reinforcing what you already know.

2.  Synthesize new ideas

The book of Ecclesiastes reads "there is nothing new under the sun."  It's just as true today as it was three thousand years ago.  Yet ideas
are the essence of leadership.  Understand you don't need to create new ideas.  The ideas are already out there.  You need to find them, and apply them to your needs.  Is texting any different that passing a note in class?  No, it's just the contemporary application of an old concept.  Synthesize new applications for old ideas.

3.  Lead from where you are

Waiting for a position or title to empower you is the biggest possible waste of potential.  You don't need a more important job– or job description– to lead.  Start leading now.  Embrace your possibilities.  Strive to be the best.  Demonstrate your own vision and integrity, and become the leader you seek.


22
Apr 09

Student leader learning?

As the semester comes crashing to an end, you may be wrapping up programs and events with student leader teams. I found this thoughtful list of questions from Tim Milburn over at studentlinc. This semester, instead of asking your student leaders to evaluate the experience or program, ask them to complete a self-assessment. My peer mentors are hired in the fall for a calendar year term of service, so I may have them complete the questions now and once again in December after their fall experience.

  1. What did I learn as a student leader?
  2. What will I need to remember from my student leadership year?
  3. Which interactions with others taught me the most about how to work with people?
  4. What do I know now that I didn’t know a year ago?
  5. What am I better at as a result of this student leadership experience?

  6. How would I describe my student leadership experience in 100 words?
  7. How am I better prepared for the next chapter in my story?
  8. What would I have done differently as a student leader?
  9. If I had one hour with a group of newly elected student leaders, what would I want to talk to them about?
  10. What mistakes did I make this year and what did I learn from them?

  11. What do I hope to be remembered for as a student leader?
  12. How could I have done better as a student leader?

Completing a self-assessment allows student leaders to depart the experience with a greater context for their contributions and learning. Over at studentlinc, Tim has shared a pdf of these questions and other great student leader information.

Do you have student leader evaluation or assessment ideas to share?


9
Apr 09

Facebook and Orientation Webinar Recap II

I had the pleasure of joining our “Facebook and Orientation” Webinar with Jennifer Sherry of Virginia Commonwealth and Beth Oakley with University of Windsor. While my colleagues shared how Facebook can be utilized at the university and department level to communicate and engage students, I shared the use of Facebook in a first-year seminar for community building and networking within a specific program. 

Much of my campus time is spent coordinating a scholarship program that enrolls 100 new students each year (I should be reading applications right now). These students have long been Facebook users, as I shared here. Inspired by Tania Dudina over at our Student Leader Blog, I took advantage of that Facebook comfort and created a social networking assignment for the course last fall.


To introduce the topic, I shared my own social networks and links for our program Facebook accounts, a group and a profile. This video explanation of social networks was helpful and moved the emphasis beyond Facebook privacy settings to the actual functions of a social network.


Social Networking Assignment

1. Identify and join a new social network. Try Facebook, if not already a member (98% were Facebook users).

  • A list of networks is available here.
  • Upon creating your new social network profile, identify 5 new friends or links. Make a screenshot of your new network homepage, save as a jpg, attach, and submit via email.

2. Now that you are on Facebook, locate an alumni/ae of the program with whom to link.

  • Interview your new alumni link regarding their advice for first-year students, favorite memories, motivational quotes or career choices.
  • Create a PowerPoint slide of your alumni interview highlights. Submit it as an email attachment.

Response to this assignment was favorable and students researched a variety of creative networks. Many of our alumni are new Facebook users and enjoyed the opportunity to link back with the program. Next fall we will include the alumni assignment and may introduce blogging and wikis. We’ll see where it takes us.

If there was anything else that I mentioned during the webinar that I have forgotten here, just let me know. Glad that you could join us for the conversation!

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