Books


8
Aug 11

Cultivating Compassion in Our Practice

Last spring, my supervisor and I had a conversation about Student Affairs and Buddhism. I mentioned to her that, as someone with an interest in Buddhist philosophy, I would like to begin thinking about ways to intentionally incorporate my broad personal belief in compassion into my professional practice. My supervisor noted that she had never had a supervisee mention this aspiration to her before, but that I should pursue it.

In an effort to learn more about compassion and how I can contextualize it within Student Affairs, this summer I read The Lost Art of Compassion: Discovering the Practice of Happiness in the Meeting of Buddhism and Psychology by Lorne Ladner. In the book, Ladner articulates the benefits of compassion as well as how to cultivate a compassionate attitude using Buddhist-inspired meditations. He examines through Western psychology how cultivating compassion is extremely beneficial to both an individual and the community in which they live.

The entire time I was reading the book, I was thinking about ways that actively cultivating compassion could bolster my work in Student Affairs. After all, if one of our profession’s foundational goals is the holistic health and wellbeing of students, I think it’s reasonable to argue that compassion is a necessary component of efficacy. Ideally, we practice compassion when we are helping students understand the impact of their mistakes, when we are teaching them about social justice and identity, and when we are challenging them to become responsible global citizens.

The most competent professionals I have met are those who demonstrate their commitment to students in their compassion for them, even when they behave in ways that are damaging. Yet, so few of us ever name compassion as a professional competency. I think that a lot of us, particularly in the United States, associate the cultivation of compassion as a lofty and spiritual practice. I certainly used to. Since reading about and seriously contemplating compassion, however, I have realized that my best professional moments have come when I have exercised it.

Is compassion an intentional component to your professional practice? If so, in what ways do you practice compassion with your students and your colleagues?

Adam J. Ortiz is a House Director at Hampshire College, Massachusetts


18
May 11

Summer Reading List

During a recent #SAchat about professional development during the summer months, several people suggested hosting book clubs for student affairs staff on campus. We asked for your favorite book recommendations and are (belatedly) ready to share them. Check out the list of recommendations here.

And it’s not too late to submit your recommendations! Keep adding them here. We’ll find a more permanent place on the blog for the form and list as it continues to grow.

 

Are you hosting a summer book club on your campus? What book are you reading?


10
May 11

Truly Leading: Lessons In Leadership

Truly Leading:  Lessons in Leadership was released on May 2, and I’m really proud to announce it here at the SABlog site.  This book was written over the past three or four years, and several of the 21-chapters actually began as postings to this blog.
Truly Leading coverI wrote it as primer for campus leaders.  It covers both basic and more advanced leadership skills, and the chapter titles lay it out.  “Leading With Integrity,” “Effective Time Management,” “The Art of Delegation,” “Setting Organizational Goals,” and “Conflict Resolution”  are good examples of the basic skills required to lead.

But Truly Leading goes beyond the basics, and addresses those skills that more advanced leaders need.  “How to Inspire Others,” “Being a Better Leader,” “The Power of Ceremony” and “More Effective  Meetings” are aimed at lifting an emerging leader into greater success.

I’ve also included chapters on some very important foundational needs, such as creating a mission statement and some advanced concepts in recruitment.  Organizational training needs are addressed in chapters covering both planning and training retreats, along with presenting a full-blown campus leadership conference.

Truly Leading:  Lessons in Leadership is chock full of leadership tips, suggestions, and guidance.  It is brisk reading, written in a style that reflects the my personal experiences as a life-long leader.

If you’d like a copy, it’s available directly from my website store, or you can purchase it from Amazon.com.  It’s also available as an eBook from the Kindle Store.  It should be available at the Apple bookstore and Barnes & Nobles.com in a couple of weeks.

Thanks for letting me announce this here.  Okay, Fellow Contributors:   it’s time for you to write your new book!


9
Feb 11

“We cannot afford mediocre employees”

When I heard a student affairs administrator make this statement awhile back, it gave me pause.

She explained that big budget cuts at her institution a year or so ago meant she had had to find ways to accomplish the university’s mission with fewer staff members. She began the process by assessing employees’ strengths relative to their positions. As a result of her assessment, she kept some employees where they were, she moved a couple to positions she determined to be a better fit for their talents and skills, and she let others go (with several months’ notice and assistance with their job searches).

The competencies she displayed—building and maintaining trust, assessing people and situations well, and making difficult (even painful) decisions without pause—are invaluable.

“Releasing an employee troubles, disturbs, and unsettles every leader,” writes Phillip Clampitt and Robert DeKoch in Transforming Leaders Into Progressmakers: Leadership for the 21st Century (2011, p. 166).

Therefore “cutting your losses [is] . . . an act of judgment and courage,” they concluded.

In higher education, the phrase “cutting your losses” sounds insensitive and incongruent with our culture of learning. Instead, we teach, correct, guide, and motivate . . . sometimes indefinitely. We may convince ourselves that “if only I were a better supervisor, then he/she would be a better employee.” And so we try yet another approach and give the employee more time.

The costs of keeping marginal employees, of course, can be very high. Their actions (or inaction) can affect recruitment and retention of students, the learning environment, risk and liability, and customer service. They also can affect morale, as other employees compensate for deficits or create ways to work around them.

What does it take to be able to handle challenging personnel decisions well? How can we develop these traits and/or skills? What are your thoughts about the statement: “We cannot afford mediocre employees”?

Our students deserve our best, including courageous leadership. How are we building and sustaining our value to our campuses?

Lisa Tetzloff is the Director of the Office of Student Life at the University of Wisconsin-Green Bay.


24
Jan 11

Refining and exploring lead to progress

As both a leadership educator and the director of a department, I keep an eye out for new resources on leadership. One of the books I read recently is Transforming Leaders into Progressmakers: Leadership for the 21st Century by Phillip Clampitt and Robert DeKoch.

Some leadership literature seems to lend itself better to higher education and student affairs than others. I found the key concepts in Progressmakers to be a good fit for a daylong, mid-year retreat I had been planning for the Student Life staff. My intent was for us to evaluate our programs and services based on their reach, impact, and connection to our mission. What was lacking or missing?

Our goal is always progress. We want to make changes that result in something better. In Progressmakers, Clampitt and DeKoch (2011) suggest that improvement requires two separate but equally important activities: “exploring” and “refining.” They define refining as tweaking to optimize what we already offer, and exploring as creating bigger, more revolutionary change. Exploring results in leaps, such as from newspapers to news on the Internet, or from the printed Sears catalog to amazon.com. (The authors contend that Sears could have preempted amazon if it had chosen to leap rather than tweak.)

According to Clampitt and DeKoch, “The most fundamental leadership judgment is determining when the organization needs to explore new opportunities and when it needs to improve (or refine) current practices” (p. 6). My experience in student affairs has been that we tend to favor refining rather than venturing into the risky unknown.

So how might these concepts relate to Student Life? A simple example: A few years ago we decided to temper our “bigger is better” approach to programming by planning some intentionally small, more intimate activities that we thought might be more appealing to some students. We then took the fairly unusual step of initiating a series of informal book discussions. We saw this activity as a tool for facilitating self-awareness, for increasing students’ comfort with conversing, and for promoting reading. For us, this was a leap—and it worked. Today our book discussions draw students, faculty, staff, and community members, and they remain capped at 12. We have since refined our book discussions by offering some via Skype (with the authors joining in!).

Another example: We are constantly fine-tuning our fall leadership conference, which typically draws highly engaged, on-campus students. We are now exploring ways to address the leadership needs and interests of our non-traditional students, who spend very little time, if any, on campus. What topics are relevant to their experiences? What methods and technologies would appeal to them? We want to leap. Ideas?

In what ways are you, your department, and/or your campus refining and exploring? Would you describe yourself as more of a refiner or as an explorer? Does your organization have both (and does it value both)?

Clampitt, P. G. & DeKoch, R. J. (2011). Transforming Leaders into Progressmakers: Leadership for the 21st Century. Thousand Oaks, CA: Sage.


20
Jan 11

Student Affairs Book Recommendations — January 2011

After updating my GoodReads account earlier in the week, I shared two book recommendations via Twitter for my higher education and student affairs colleagues. I’m sharing them again here so they’ll be more easily available and accessible. I’m hoping to make this a monthly feature.

Halfway Heaven: Diary of a Harvard Murder by Melanie Thernstrom

Thernstrom explores the murder of Vietnamese student Trang Phuong Ho by her roommate, Sinedu Tadesse, who subsequently committed suicide. Though the incident received little press outside of the Boston area, it’s been revisited in the years following in light of similar situations on campuses. Delving into issues of mental illness and standard of care, Thernstrom examines Harvard’s knowledge of Tadesse’s struggles as a student prior to the murder. Tadesse’s own journals are cited, offering a harrowing look at the times she sought help and was not taken seriously. The book contributes meaningfully to ongoing dialogue about universities’ responsibility in working with students with mental illness. This is a captivating glance at the shortcomings of the Harvard system and an opportunity to engage in discussion about your own institution’s current policies and practices.

The Unlikely Disciple: A Sinner’s Semester at America’s Holiest University by Kevin Roose

Taking a semester off from private, liberal Brown University in Rhode Island, Kevin enrolls undercover at Liberty University, the private, conservative university founded by Jerry Falwell. Roose chronicles a semester of reframing what it means to be a college student, having to meet a different set of standards and trying to blend in on campus. From the classroom to the cafeteria and the church, Roose was challenged by his understanding of the Liberty culture. In an unexpected turn, Roose becomes the last member of the media to interview Jerry Falwell before the evangelist’s death. A captivating, easy ready, this book makes a wonderful foundation for discussion for student affairs professionals examining institutional culture and student development.

Have you read either of these books? Do you have a book discussion group on campus?  Share your thoughts in the comments!


5
Jan 11

Content Rules (Social Media Book Review)

As a serial stalker of the “new books” section of my local library, I came across a newly published (2011) gem titled Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) that Engage Customers and Ignite Your Business by Ann Handley (@MarketingProfs) and C. C. Chapman (@cc_chapman). Although the book is primarily written for entrepeneurs, the 282 page book would definitely benefit student affairs professionals and student leaders alike who are looking to develop and market educational and social program initiatives on campus.

The book is divided into four sections with 29 chapters:

  • Part One: The Content Rules – This part educates on how good online content appeals to would-be constituents as well as how to give potential readers something they find value in and keep them returning.
  • Part Two: The How-To Section – This section of the book illustrates specifics on how to develop blogs, webinars, Ebooks, videos, Podcasts, and other informational and media vehicles online.
  • Part Three: Content That Converts: Success Stories (With Ideas You Can Steal!) – There are 10 case studies of various companies that have been extremely successful at developing remarkable content for their customers, which include Hubspot, Kodak, and Boeing just to name a few.
  • Part Four: This Isn’t Goodbye – The final section (and chapter) of the book lists a 12-point checklist for how to develop remarkable content.

As the online, content marketing paradigm seems to be the hottest business model for success, I highly recommend this book to you as there are many lessons that you can utilize for success on your campus. I’ve found it to be an excellence resource that is not overly technical and is actually a fun read.

Scott M. Helfrich (@studentlifeguru) is the director of upper campus housing at California University of Pennsylvania, co-owner of Student Life Consultants, and the creator of http://www.studentlifeguru.com.


29
Mar 10

Shifting Focus From Your Job to Your Career

I read a blog post a month ago that I still find myself thinking about almost every day at work.  It’s this post by Peter Weddle, author of Work Strong: Your Personal Career Fitness System.  I haven’t read his book, but may consider picking it up based on the blog.

I’ve strung together a few of Peter’s sentences to create a summary of his article to convince you to click through to the original post:

“Millions of Americans are still convinced that the best way to protect themselves in this stuttering economy is with long hours and never-ending devotion to their job…You have to change both your focus and your priority. You have to shift your focus from your job to your career. And you have to shift your priority from what you do for your employer to what you do for yourself. Here’s what I mean.…Focus on your career. Concentrate on building up the capability, flexibility, utility and visibility of your talent — your DNA of excellence.”

When I read this on February 26, I emailed it to many of my colleagues.  My supervisor immediately responded with, “That is a great article. I also wonder if you feel connected to what the author wrote due to the fact that this philosophy is one that you are already putting into practice?” Have I mentioned how much I love my supervisor lately?

So, read the article.  Let it marinate awhile.  I’ll be back in a few days with a thoughtful post about putting this philosophy into practice.  Could this be the next step to the elusive “work/life balance?”  Contact me if you’ve got something to contribute as well.


16
Jun 09

An Optimistic Summer Read – “Always Looking Up” by Michael J Fox

Always Looking Up For those of you looking for a quick and inspirational summer read, I recommend Michael J Fox's (2009) Always Looking Up: The Adventures of an Incurable Optimist.

I entered a graduate school program for Student Affairs and Higher Education because I wanted to ignite students with the passion to create change, just as my mentors did for me while at Allegheny College. I wanted to work with students to help them put their dreams into action, and to believe in the power of their imagination.  As I reflected on my own journey, I realized that few have doubted my knowledge and abilities, and those that did were supportive while I worked to prove their initial assumptions false.  While reading Fox's work, I realized that I was not treating the students I work alongside with the same respect and optimistic lens as did the mentors that encouraged me throughout my undergraduate career. Perhaps this is the reason that my sense of purpose was lacking, and my soul was not as fulfilled as I longed for it to be during my first year of graduate studies. I did not believe enough in the student’s ability. While I spent my time doubting my students, my own internal hope starved.

Fox (2009) frequently mentions the power of perspective; this is a lesson I carry with me, and I will implement it into my practice with students come fall.  Fox mentions how quickly one can turn a pessimistic thought into an optimistic one simply by viewing the situation from a different angle. This seems like such a simple concept, but it is beneficial to remind yourself of this valuable concept on occasion. Fox reminds his readers that they choose their attitudes and optimism is a choice. His simple and applicable advice inspired me to begin envisioning a productive and fulfilling second year of graduate school, and continue on to make positive change throughout my life. I realized that I lost much of my hope, inspiration, and optimism in transition. Like Fox, I needed to learn to cope with transitioning to a new phase of life. Fox discusses his transition from a healthy and active lifestyle to life as a Parkinson’s patient. His book chronicles his journey through this difficult diagnosis.

Although I am far from the trials and tribulations of Parkinson’s disease, transitioning to graduate school was a journey I initially was not prepared to navigate. I excelled in the classroom, developed relationships, and thoroughly enjoyed the experience, but once I paused, I recognized a change in how I viewed the world and my place in it. Fortunately, Fox allowed me to regain my optimistic vision and commitment to truly be the change I desire to see. Ironically, I needed someone in constant motion to remind me to pause. Parkinson’s patients have a difficult time starting and stopping any motion. For me however, this summer is crucial because it allowed me to stop moving and reflect. Myself, and many others who are passionate about creating change, often do not take the time to simply pause. I needed someone in constant motion to remind me to pause, slow down, and reflect on where my optimistic views were hiding, and why my visionary imagination was diminishing.  Thanks to Fox's simplistic and realistic advice, I have reclaimed my optimisim and am inspired with undying hope and optimisim for what is to come!


10
Jun 09

Summer Reading Review: God’s Harvard by Hanna Rosin

One of the best things about my particular position at my
institution (a 10-month, residence life coordinator post) is that I do not work
in June or July.  I use this time
to recharge and plan for the fall, and I also find myself reading a great deal
for pleasure, a luxury that sometimes falls by the wayside during the academic
year.  Being the geek that I am,
sometimes this reading for pleasure overlaps with my interest in higher
education and students.

 Last week I read God’s Harvard: A Christian College on a
Mission to Save America
by Hanna Rosin. 
Rosin details the experiences of students at Patrick Henry College, an
institution founded in 1998 to serve students who are primarily home-schooled
for elementary and secondary school and come from conservative evangelical
Christian homes.  PHC offers
degrees in government and classic liberal arts, and does not receive any
federal financial support.  Patrick
Henry has quickly developed a reputation as a proving ground for students who
are interested in working in the federal government for conservative members of
congress, or within other political roles.  Patrick Henry College aspires to be an Ivy League – quality
institution for conservative Christian students.

In the name of full-disclosure, I am not a particularly
spiritual person, and I am skeptical of most organized religions, especially
fundamentalist Christian sects.  I
picked up God’s Harvard because I am always interested in learning about
different kinds of institutions, and Penn State is certainly a polar opposite
of Patrick Henry College.  I was
also interested in what the student experience would be like at an institution
where religious faith and doctrine are valued above all other attributes.

Rosin does a good job of painting a picture of what it is
like to learn and work at Patrick Henry College. The students that she chose to
follow are diverse (by PHC standards) and have unique experiences and reasons
for choosing Patrick Henry College. 
Rosin really illustrates the tensions that exist when some students want
to push their limits and explore who they are at PHC.  She also brings to life what it is like to teach at an
institution where evangelical principles must permeate all aspects of the
curriculum and secular perspectives are intentionally ignored (and in my
opinion, academic freedom is severely limited).

In all, God’s Harvard was an eye-opening read that I would
very much recommend to others in student affairs.  It made me think about the importance of the work we do in
student affairs and how our unique perspective and training is very much
lacking at Patrick Henry College.

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