Building Your DNA of Excellence

Over a month ago, I wrote this post and promised to be back in a few days with a thoughtful response to Peter Weddle’s blog entry.    A month and a half later….sorry, I took a bit longer than expected.

One sentence from Peter’s blog seemed to spark some conversation in the comments–and Peter even stopped by to comment!  That sentence is: “concentrate on building up the capability, flexibility, utility and visibility of your talent — your DNA of excellence.” That’s a great sounding sentence, but what does it mean?  Here’s my interpretation.

Capability. Do you know the stuff you’re supposed to know?  Accomplish this by staying current on research and best practices in your functional area and/or specialty.  If you’re feeling less than confident about your skills, seek out additional training, whether formal or informal.  Make an effort to communicate regularly with leaders and practitioners in your field so you’re exposed to a variety of opinions and experiences.

Flexibility. Are your skills transferable?   Expand your skill set so it can be applied to other functional areas on campus, or even other industries.  Explore alternate delivery methods–your career counseling skills may be stellar when a student is in your office, but are you comfortable counseling on the telephone, skype, or using social media?  Another important aspect of flexibility is the types of stakeholders you’re comfortable working with.  Hopefully everyone reading this works well with students, but other groups to consider are: parents, faculty, support staff, community members, private sector employees, and people much older or younger than you.

Utility. Are you spending your time developing expertise in an area that is truly useful to the profession?  It’s important to recognize if your focus has jumped the shark­.  Assuming your knowledge-base is relevant, can you clearly and concisely explain why what you do is useful and worthwhile?  Everyone’s heard of an elevator speech.  Imagine you are in the elevator with a senior administrator at your institution.  When he/she asks “what have you been up to?” are you able to provide a 10-15 second answer that showcases your skills and value as an employee?  Is your answer so good that he/she would stop outside the elevator to ask you more about it?

Visibility. Are you recognized as a leader in your field?  There are lots of ways to accomplish this:

  • Present at conferences
  • Submit articles for publication
  • Utilize social media to connect with others
  • Actively participate in professional association committees

Local visibility is important too.  When your department or area of interest is mentioned on campus, does your name come up?  Some options to increase your campus visibility include:

  • Join committees and actually contribute
  • Reach out to others when you need their expertise; they’ll likely return the favor at a later date
  • Attend campus social events (for staff as well as students)
  • If your campus maintains an “experts list,” find out what you need to do to be included on it.

All of this contributes to your DNA of excellence…and it will be much easier to develop it if you truly believe that you are excellent at what you do.  If that’s not how you view yourself, focus more on the “capability” aspect and you’ll improve quickly.  Have a conversation about this with your supervisor – what boss doesn’t want their employees to learn new things in order to become a better professional?

Be patient.  I’ve been in my position for 5 years, and only recently have I begun to think about myself and my career in this manner.  Does this resonate with anyone?  Is there a dimension of the DNA of excellence that is missing?  What strategies have you used to develop your DNA of excellence?

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  • http://higheredcareercoach.com/ Sean Cook

    Liz, I really like your thoughts on this topic. For me, I have been working steadily to develop my “DNA of excellence” for a few years now. A few years ago, I was on autopilot in my career in most ways. I had defined myself as being good at some very specific things, and these were reflected in the tasks I was getting. I was the “go-to” guy for these things, and my value to the organization was recognized in many ways.

    But in some ways, I had developed as far as my interests would take me, and I felt that the way things were working in my department, and the routine necessary to keep up with daily workflow and the struggles that go with supervising young staff and being responsible for disciplinary follow-up and crisis on campus didn't mesh with expectations for getting some of these tasks done.

    I was getting projects that I was excited about, but not the time or support to really flesh them out properly. Despite getting good evaluations and raises, and feedback that others were happy with what I was getting done, I wasn't.

    The answer for me was to leave behind the security that was coddling me and to start my own business-a service business, where I am forced to broaden my interests and knowledge, and to develop specific, productive skills-after all, I am selling myself. So the best ways to develop this “DNA” is to dwell on your purpose, explore ways to express it through your work, and then follow through.

    Every day, I spend time dwelling on my purpose and appreciating my life and work. My calendar reminds me twice a day to “Enjoy my life and work by making both an authentic reflection of who I am.”

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  • http://www.ubervu.com/conversations/thesabloggers.org/2010/04/building-your-dna-of-excellence/ uberVU – social comments

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    This post was mentioned on Twitter by JeannetteMarie: Just had a chance to read @lvanlysal ‘s post on the @The_SA_Blog Some really great thoughts! http://bit.ly/9Tj2vy...

  • http://blog.swiftkickonline.com tomkrieglstein

    Like you Sean, working outside an institution has pushed me in so many ways, but there are certainly days when I wish I had the security blanket to know my next paycheck was guaranteed or my hours were set. But I know I wouldn't be nearly as far along in my “DNA of Excellence” as I am now within an institution. The answer isn't for all of us to jump overboard and learn to swim on our own, but rather, rework the institution to support the kind of behavior that allows for this type of growth (e.g. At Google 20% of your time is for new personal projects).

  • http://higheredcareercoach.com/ Sean Cook

    I agree that the institutions need re-working, but in my case, I did all I could for over 14 years, and reached a place where I could clearly see that the pace of change was never going to be what I personally and professionally needed. I value the time I spent at Penn State, and the people I worked with there. But I made all the changes from the inside I felt I could. So now I am comfortably on the outside, I can speak freely and set my own agenda in ways that I just couldn't before. The Google 20% thing is a great model to aspire to. If I'd had that in my last job, I would still be there. I may have jumped overboard, but I am still swimming in the same ocean, as are you. Sometimes the best criticisms come from people like us. It's kind of like being a reformed smoker…people who still smoke are more likely to listen to your arguments for quitting than those of a non-smoker. Maybe we can get our institutions to kick some nasty habits by putting our thoughts out there. Thanks for sharing your perspectives.

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