Break The System To Remake the System

The genius of HBO’s The Wire is that it shows that the system perpetuates itself.  You cannot improve the system until you determine how to eradicate the system completely.  I was listening in a meeting the other day and couldn’t help but be reminded of this fact.

To how many of you does this scenario sound familiar?

Problem A: We need more money to do X and X is important to our mission as a campus (need more staff, need new furniture, any problem)

Problem B: We have no way to get new money that doesn’t involve placing more burden on those we’re trying to serve or cutting from somewhere else  (We could place another fee on students OR we could cut other programs that are either out of our jurisdiction or connect to our mission)

We can’t truly fix problem A until there’s a solution to problem B and there IS NO SOLUTION to Problem B.

Anyone who is familiar with such a scenario knows what you inevitably do.  You make your best effort to solve problem A with minimal resources by going through the back door or skimping.  OR you make the unfortunate choice to solve problem B by passing the cost on to another massive student fee, even though it probably doesn’t feel completely right to do so.

I couldn’t help but think of season 4 of the Wire.  For those who aren’t familiar, the schools are a wreck because of the “corner kids” not being educated in a way they understand, but the government won’t allow the kids to be educated differently despite people who have proven that such innovation is effective.  So, the current system doesn’t work to solve problems but rather squelches innovation and actually perpetuates the problems that exist.

This brings me to the State of New Jersey.  It’s come down the line that the new governor plans to cut the state budget by a mind boggling 25 percent; those of us in higher ed know that we tend to take the lumps in such budget cuts.  Everyone’s scared to death, but part of me is glad.  Massive change and budget reductions REQUIRES a rethinking of how things are done.  True change and true destruction of the old way of doing things will only happen when those changes are forced to happen.

At the risk of massive narcissism, I will quote myself…”Personally, I believe this to be the biggest benefit of any crisis situation, whether it be personal, local or even national.  A crisis is an opportunity to reflect on our values and to think about what may be most important.  While we are in crisis, we can reconnect with what our values should be and emerge leaner and meaner and more prepared to do great work in the world.”

25% budget cuts might break the system and cause much needed change to happen.  I might be alone here, but I think that’s a good thing.

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  • http://www.facebook.com/the.shelley.keith Shelley Keith

    I hope your analysis here plays out for you, I really do, but I think the reality for a lot of us will be continued cutting of budgets from overworked/understaffed departments and an administrative choke hold on “mad money” that still gets spent however they see fit. We constantly see random funding of off the wall (read not critical) initiatives/pet projects while our student worker and travel/training budgets have been completely drained. My expectation…it'll get broker (in more ways than one) and the “before it gets better” is nowhere to be seen.

  • kevinprentiss

    It's hard to start a new paradigm. One specific vector:

    I have conversations all the time about paperwork and bureaucracy around student groups. Where schools are spending extra money to go paperless with the same level of bureaucracy as a way to save staff time.

    What's really hard is moving the institution past the idea of needing all of those hoops – online or paper – in the first place. It's just always been done that way. “We need these seven forms and a charter, well, because . . . something about liability and teaching students to fill out stuff. “

    How much budget pressure will it take before colleges are exhausted and just let go of trying to “officialize” student groups? (To save money? To focus staff on more important things? )

    Multiply the friction of student group change from the old way (the college can and should control it) to the new way (the college should support what the students can do anyway) and you have the basic crux of the technological disruption for higher education.

    This disruption would have been available with or without an economic crisis or demographic shift. Typically some competitive threat (the stick) would push change . The carrot of “more with less” usually doesn't work. Look at newspapers and the american auto industry.

    It's a rare organization that can embrace the challenges. You have the perfect attitude. What about the rest of your institution?

  • http://blog.swiftkickonline.com tomkrieglstein

    Shelley,

    To share a personal example – my alma mater spend millions on 3 new buildings that the president really wanted, but in doing so they had to cut all the student services due to lack of funding.

  • jefflail

    Kevin, I just cringed a little bit when reading your comments about student organization paperwork. I think the current answer is programs like Orgsync to streamline this process a little bit, but I'll admit that I'm not completely sure why these processes exist to begin with. It's obviously about control, but I think it's delusional to think we can control it.

    Good question about the rest of the institution. I think the correct answer is “sometimes” or “depends on who's asking”. I think you know what I mean.

  • kevinprentiss

    Exactly – CollegiateLink as well. Both make it less work to
    centralize control. They both do this well. They've signed up lots of
    schools to three year contracts. If you think students have amazing
    Free tools for organizing (facebook, google groups, blogs, twitter,
    etc. etc.) just wait for three years from now.

    Henry Ford: “If I had asked people what they wanted, they would have
    said faster horses.”

    Easier control (paperless bureaucracy!) is a faster horse.

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