March, 2009


24
Mar 09

The RA Job in Today’s Economy

Alexa Harrington wrote an interesting and thought-provoking post at her blog called Educated Nation, discussing the RA position and its increased popularity due to the great compensation in today's poor economy:

It’s amazing what starts to look enticing when the economy is sucking. Nationwide, colleges and universities have reported phenomenal increases in the number of applicants for RA positions. RAs (resident advisors) are the long-suffering, non-freshmen, adult(ish) folks who agree to live in vomit-splattered, high-volume dorms in exchange for free room and board at their institution of higher education.
[...]
During my freshman-year stint in the dorms, it was widely considered among the resident hall population that only an upperclassman with an extreme lack of tuition money would ever consider putting themselves in harm’s way (that would be in the way of a pack of newly-liberated-from-parental-control freshmen) for what is basically a non-paying job that totally wrecks your sleeping and studying schedules.
However, it was also considered by the lot of us that only someone with a higher degree of motivation to become educated than any of us college-fund-having kiddos had would accept such a job. So, while on the one hand we thought of our RAs as an especially cranky variety of fun-hating babysitter, we also had to admit that out of all of us, they were the most willing to do whatever it was going to take to earn a college degree—even put up with our played-out antics (which we thought were phenomenally original, but which the RAs and the janitors always knew exactly how to clean up, thereby calling into question our actual level of inventiveness).

From an insider's perspective, I find it interesting how outsiders — those college students who never contemplated the RA gig — view the position. I think with everything, there are always going to be a variety of opinions based on the personality of your RA. If your RA was a jerk, you're probably not going to think they're particularly valuable in on-campus living communities. On the other hand, if you had a high-energy, motivated RA, you're probably going to have a generally high opinion of the role. I don't know for sure, but I'm guessing Alexa (at Educated Nation) wasn't one that had a life-changing relationship with her RA.

Alexa's description of the position is actually more hyperbole than it is fact. Some RAs are initially attracted to the position because of its financial benefits, and perhaps there are more candidates for the positions because of that interest. But as a residence life professional, it's very easy for us to sort out those who are solely motivated by material benefits from those who want to make a difference.

As the housing officer notes in Alexa's post, the RA is grossly underpaid in that the position's extensive compensation will be earned by the middle of the fall semester. It's not just vomit, either. Mediating roommate conflicts, confronting their peers' violations of policy, and the famous "other duties as assigned" are staples of the job, and if someone was hired only interested in reaping the financial reward, we know they'd probably walk out immediately.

One thing Alexa noted that I wholeheartedly agree with is the notion of grudging respect for RAs among students living in residence halls. A student might detest an RA for dispersing two of his/her parties in a semester and turning his/her name into the campus's judicial officer, but I find in my conversations with the student (which follows this referral process), most of these students acknowledge that the RA "was just doing their job," and we have a conversation about what that job entails. I usually come away from the conversation believing that while that student still might not have come to terms with his/her responsibility in a particular incident, he/she does grudgingly respect the RA for dealing with the "drama" that can accompany the gig.

One more comment regarding the output of the position — it's not just drama. Many candidates interviewing for the position, if not there for the room and board, naively proclaim they're there to "help people." (As someone respected in the higher ed field notes, "You can help people at a 7-11.") This is a better answer, though, than the material benefits line. Eventually, successful RAs do help people, but each does it a bit differently. They fine-tune their role with the help of residence life professionals, seizing the aspects of the position that amplify strengths, and challenging themselves to grow in areas of weakness. There are strong event-planners, and those strong with administrative tasks. They will understand at some point, though, that if they're particularly successful, they don't just help people; they change lives. They're the figurative (sometimes literal) arbiters of millions of minutes of life stories that intersect on a common hallway or wing. It might be automatic to focus on the negative aspects of that — illness, conflict, etc. But think about the potential there. The RA that recognizes the influence and opportunity they possess in that setting is the one who is the most successful, and the person who gets all that they can out of the position — not just the room and board.


24
Mar 09

Walking a mile in the “big guy’s” shoes

Last week I had the opportunity to shadow our college president for a day as part of a professional development program on campus.  I've been starting a few blog posts since then in hope of using that experience to talk about some things, but I'm still struggling with the right issues to highlight.  Hopefully it will come to me!

Well, after recovering from the realization that I felt like a complete loser following him around all day…we got down to business.  Here are some take away messages that I took from a most interesting time!

  1. Even the college president only has 24 hours in a day available.

Campus activities staff… we like to lament our workload because, let's face it, it's pretty ridiculous.  I'm equally guilty of this and learned a lot from understanding how the president tackles his workload.  Granted, our level of responsibility in campus activities is much more narrow in scope and much less serious in consequence.  However, he does use some techniques I am going to try to utilize.  First, he meets every morning for 15 minutes with his administrative assistant.  Second, he has a 15 minute follow up with his executive assistant at the end of the day. 

2.  Journaling and notes go a long way

He writes for about fifteen minutes at the end of the day to record observations, information he learns about people, etc. and has a good contact file with these notes.  This file is accessible to him and his administrative assistant for future meeting preparation.  This way, when he is likely to reconnect with the same person he can be reminded of details.

3.  Give some thought to meetings and what you can contribute

He shared a focus on looking at how he spends his time in meetings and whether he's there for symbolic reasons (because the president should be there to make it important) or whether he's the best person to personally contribute to the conversation. 

4.  Be "in the moment" when you are spending time with people.

It was amazing to watch how much respect for his time was offered to him because of his position of leadership.  Yet, I meet so many people who are very willing to sap my time into oblivion. I'm going to find ways to focus on making the most of small amounts of time by being more "in the moment" when conversations are happening.  I think when we schedule 1 hour meetings for something that may take 15 minutes, there is a tendency to waste some time.

There are a lot of struggles we face in campus activities to balance it all.  Managing the balance of administrative and student advising roles, trying to be a contributing "college citizen" and supporting other campus events, demands of supervision, managing crisis of the day.. it's all a big puzzle.  But, I figure if the president can do it, then I can too.  I'll post more about my "principal for a day" experience, but I'm interested first in time management strategies.

During this busy time of the academic year, what do you think we all can learn from those who manage executive positions?  We all don't have battalions of staff at our beck and call, but there are ways to translate the executive lifestyle into snippets that can be useful in our world.

Any tips to share?


23
Mar 09

April is the cruelest month

“April is the Cruelest Month”-T.S. Eliot

 

Interview Etiquette

 

Every April, as interview and placement season gets into full swing,
candidates brush up their resumes and cover letters, practice their talking points, and dig into the position listings, while those of us on
the hiring side of the table are busy again trying to figure out how to clear
our calendars and put our game faces on, as we settle in for yet another flurry
of dark suits, and shined shoes, filled by candidates eager to impress. It's a whirl of activity, no matter which side of the table you sit on, and at times, you get lost in it. It's important, though, that when you do, you don't forget your manners.

 

Having been on the interviewer side of the table somewhere
in the neighborhood of a thousand times, I’ve seen many approaches to the
interview, both good and bad.  Over the
past few years, though, I have noticed more lapses in candidate etiquette. The
following article from the Vault, a respected job search site, shows that other
employers are having this impression as well.

 

http://www.vault.com/surveys/manners/index.jsp

 

Having flubbed several interviews in my lifetime, I know
what it is like to be on that end of the equation as well, so I’d like to offer
some good links to articles about interview etiquette. Good luck with interview
season!

 

General Interview Etiquette:

http://www.getahead-direct.com/gwin08-interview-etiquette.htm

 

Dining Etiquette:

http://jobsearch.about.com/cs/interviews/a/interviewdining.htm
 

 

What advice could you offer today’s candidates on how to be
successful in their interviews? Please consider sharing your perspectives by
commenting on this post.


18
Mar 09

15 Years in Indiana as a Cocktail Waitress

On his seminal album Bulk, Jack Logan paints lyrical
pictures of everyday people doing everyday things…working, living, dying, and
relating to one another. I’ve always found wisdom and inspiration in music, so
as I contemplate what it means to be a mid-career professional, I can relate
especially to the subject of his song “15 years in Indiana.” I don’t live in Indiana, nor am I a
cocktail waitress, but it’s easy to relate to the idea of someone contemplating
their place in life during everyday breaks and routines. The waitress in the
song is at times bored, disappointed with her life, and tired of people and
routines, but in the end, she thinks on the stories she could tell, and she’s
laughing.

I imagine we all have those introspective moments, where
life circumstances cause us to question our motivations and wonder “What the
hell am I doing here?” and “Where am I going in my life and my career?” When we
are lucky, other circumstances intervene, to remind us of our motivations and
sense of purpose. Hopefully, this will lead to personal discoveries and some
ideas about how to apply the answers we find toward new directions in our
careers and lives.

Over the past few years, I’ve become a father to two
children, learned that I have a progressive neurological disorder, and turned
40, so pondering life and my place in it has been a constant preoccupation. I
don’t look at myself the same way I did before. Being a dad has given me a more
personal stake in what kind of world I leave for my children, and to consider how
my work in Student Affairs will contribute to that world. Learning to deal with
a disability and understanding how it will eventually affect my ability to do
my job and take care of my family has been daunting, but it has also given me
some great context in life, and a sense of purpose toward managing it the best
I can, and making the best of my time and abilities now. I am getting better at
choosing how I spend my time and energy. Turning 40 has been interesting, in
that I’ve always thought I would see it as “downhill from here,” but these
days, I see myself more like Sisyphus pushing the rock up the hill, and trying
not to get run over by it as it rolls back down.

When I get to feeling this way, I find it’s useful to ask
better questions, like “Why did I get into this field in the first place?,” “Why
have I stayed?” and “Where do I want to go from here?” In my case, I joined the
field because I was kind of a screw-up in college, and I found my way with the
help of student affairs professionals at my alma mater (Clemson). I stay for
the students and young professionals I have helped along the way, and who are
often kind enough to come back when they are alumni to see me, usually at the
times of year I need it most. I stay because I believe this is what I am meant
to do, at least for now.

Where am I going? Ideally, wherever I choose to go.
Practically, though, the circumstances that life has dealt me have limited some
options, and I realize that you have to choose from what is actually in front
of you. This requires looking at your life, your career and your motivations.
Remembering the reasons I chose this field, the people I have helped (and who
have helped me) and constantly asking “what should I be doing next?” is what
keeps me going. At the end of it all, I hope to find myself smiling at memories
I’ve built, laughing about the good times, and remembering that no matter what
brought me here, it was worth it. I’d love to read perspectives of other
student affairs professionals about what drives them to continue in the field,
and how they manage the different stages of their careers.


17
Mar 09

CVCC 3/16/09- Better Get To Know a Student Affairs Professional

After 15 years as a Student Affairs Professional, Linda Adams opens up her vault of knowledge and shares with us the joy of returning grads, why Student Affairs matters, and the key to it all.


15
Mar 09

Facilitating Discussion on Campus

Free speech in the United States is defined by the Bill of Rights – the First Amendment to be exact.  In case you need to see it again, here it is: 

"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances."

One of the only circumstances that abridges this freedom of speech is yelling fire in a crowded theatre. 

Free speech is not as clear on a college campus.  There are multiple court cases that I will spare discussion of in this venue, but colleges in general are not protected by the same free speech rights as everywhere else.  Most colleges try to maintain some sort of open forum in the name of fostering academic discussion and student development.

I bring this up because free speech has been a particularly volatile discussion on our campus this year.  The first incident occurred in our "Free Expression Tunnel".  The tunnel was created as a Public Works project in 1939 as part of FDR's new deal programs; it was opened to Free Expression in the 1960s as a response to graffiti around campus related to the Vietnam War.  Over the years it has evolved into a BillBoard for all manner of writing including being painted by rival schools (video). 
The problem arose when the night after the election of President Obama. Several students painted messages using offensive language and mentioning that someone should assassinate the president.  Many students were upset when these images were found the next morning.  The Secret Service was called to investigate the threat, per the law, and the images were quickly painted over.

Among the student affairs folks, an intense discussion began about how to handle this incident.  Some wanted to make an example of the students, some wanted to brick up the tunnel to avoid any future painting, and some wanted to use it as a teachable moment.  I'll be honest, I don't know that there is a consensus to this day on what course of action should have been taken.  The students were disciplined internally, the images were painted over, and a series of discussions were held to promote campus healing.

The second incident I wanted to talk about was something that connected with me personally.  I work with our campus activities board doing programming and for our last event of the year, the committee I work with will have a comedian who describes himself as an "equal opportunity offender".  I have been told that certain people will be there to "monitor" the event in case there are offensive things being said; I'm not sure what their course of action will be if there is something offensive (there will be).

I found these events both interesting because I think they go back to a central question…how do we deal with free speech on campus?  As student affairs folks, I think we all want people to enjoy their college experience, persist and graduate, and hopefully learn something while they're here.  

I think I could nitpick some of the approaches I've seen, but I don't think it is our charge as student affairs folks to control the speech on campus.  I think it is our charge to challenge and support our students in all things and to do everything we can to foster their learning and their retention.  We should be the ones helping to foster the discussion and hope that our students learn how to deal with people saying offensive things rather than to try and stifle free speech.  

One of the approaches that I loved came from one of our campus professionals.  He suggested we tell our students to stand up when they think something is offensive and to speak out – be the one who's not afraid to paint over speech in the Free Expression Tunnel.  Through doing this, we're educating our students about the right of free speech – people have the right to say offensive things, but we also have the right to speak up and say the right things.  Hopefully, this approach will foster student learning and build the campus community that we all would like to have.

15
Mar 09

Experiential Opportunities? Think domestic. Think NSE.

Increasing interdisciplinary and experiential learning opportunities is a subset of our university's strategic plan for strengthening undergraduate education and student success. Something similar can likely be found in your school's mission statement as well. Study abroad experiences have long been a method for achieving this goal. But with the value of the dollar struggling against major currencies, affordable study abroad opportunities are becoming a challenge for many students. Need an alternative? Consider National Student Exchange.

National Student Exchange (NSE) is a not-for-profit, membership consortium of four-year public and private colleges and universities in the United States, Guam, Puerto Rico, the U.S. Virgin Islands, and Canada which have joined together for exchanging students and sharing educational resources. As the only program of its kind offering tuition reciprocity across the United States and Canada, NSE is a valuable resource for expansive course and program exchanges, inter-institutional studies, field experiences, co-op, and internships.

Students on NSE find intellectual and personal growth in new academic and geographic settings. With 200 NSE exchange sites available in 48 states, U.S. Territories, and Canada, students develop a greater appreciation of people and cultures throughout the geographic area served by NSE. When you consider the great diversity found right here in the U.S. and that NSE serves a variety of special designation schools including Historically Black Colleges and Universities and Hispanic Serving Institutions, there are endless possibilities for experiential learning.

Students  returning from exchange share that it takes stepping away from their comfort zone to really see their personal strengths. As a Midwest university, my students usually head to warmer climates on the east or west coasts. Their favorite exchange locations are California, Oregon, Alaska, New Mexico, and South Carolina, but our students have traveled to nearly every state since we joined the program. Students have found internship and job connections, linked to graduate studies, and taken advantage of travel throughout the country. One student found an agent while on exchange and was cast in commercials and a TV sit-com! 

Incoming students to your campus also bring opportunity. They are eager to take advantage of your courses and extracurricular programs and bring a diversity of experience and background. By exposing your institution to new students in new markets, you are able to enhance your brand name among a new population of prospective students.

Our mission to provide experiential opportunities for students doesn't change during an economic downturn. National Student Exchange is an affordable way to enhance the options of your students and your institution.


7
Mar 09

The job search . . . timing is everything!

    It is difficult to read anything in the news (or this blog) without seeing an article or opinion piece on the current state of the economy.  Higher education has not been immune to the changing economic crisis.  I have felt very fortunate lately because the institution where I work has been able to continue operating as usual, and there have not been lay-offs or suspension of services for students and staff.  We will not be getting raises next year, but compared to the experience of colleagues at other institutions this is a small set-back.

    

    Recently there was a photograph of a career fair at the University of Georgia which was published in the Chronicle.  In the caption it was noted that this year the career fair drew 30% fewer companies than last year.  This picture and caption got me thinking about my work with students and how this change in the job search process may relate to student affairs work.  In my position with residence life, I work with three academically focused living and learning communities for students in business, agriculture, and arts and architecture.  We collaborate with the academic colleges and career services staff members to support students as they go through the job- and internship-searching processes.

 

    As job searching becomes more and more competitive, how will the role of student affairs professionals change?  I suspect that we will be relied on more and more to provide counseling and support for students feeling the added pressure to land a good job, as well as for students who are facing unprecedented degrees of rejection.  Colleagues in career services offices are likely to face a steep increase in demand for their services and expertise.  It is possible that the attitudes and aspirations of students may change as they plan for their futures in this new economic climate.

 

    What have you seen at your institution?  Has the economic downturn influenced your work with students?


5
Mar 09

Web 2.0 “In Plain English”.

These days technology is advancing so quickly it can be quite overwhelming to keep up, and understand. What exactly is a blog?  A Wiki? A Feed? What is twitter?

For some perhaps a simple introduction to these topics is the first step in embracing these technologies, and perhaps they may start utilizing these technologies on your college campus.

Twitter is the hottest new tool in the web 2.0 spectrum right now, but how does it work? and why would I ever want to use it??

I think Jon Stewart asks this question best in a recent episode of the daily show

Twitter can provides real time updates of individuals, groups, companies, and organizations.  To better understand how twitter works Here is a great video clip.

Many colleges already use Twitter to provide updates to their students on the latest happenings on campus.  For example SUNY Cobleskill has a twitter account to update students on activities happening all over campus. 

Twitter is very easy to use, and can be updated from just about anywhere.  Aside from your computer you can use text messaging, Ims, Iphones, and blackberry's to update your twitter status.

Wikis function much differently than Twitter does.  Wiki's are collaborative software that makes putting data, or a project together very easy if you are working with others.

This video will describe wikis so that anyone can easily understand.


The University of Wisconsin Madison has created a wiki to provide information about their university. The wiki covers everything from courses to housing to athletics to campus life.  Alone this would be a difficult and seemingly endless task.  But since they are all collaborating together they are able to put an amazing resource together with ease.

There are other aspects of Web 2.0 I haven't covered, but I would like to share the "in plain english" videos for them.

Social Media In Plain English
RSS In Plain English
Social Networking In Plain English
Blogs In Plain English
Social Bookmarking In Plain English
Online Photo Sharing In Plain English
Podcasting In Plain English


3
Mar 09

Got Game?

Board_games1.jpg
A
t the Annual Conference on the First-Year Experience, I was excited to attend a session with Loriann Irving, of Kutztown University. Loriann has built a creative portfolio of exercises for use in her first-year seminar course that she changes up to appeal to the different learning styles of students in her first-year seminar. Thinking along the lines of Scene It or Cranium, games with a variety of tasks, you have many options for interactive learning in your next course.


Sharing Props: Seek a volunteer from the class and invite them to reach into a pre-assembled basket of "props" and select an item. Gather your props ahead of time, looking for random items that could have potential beyond their intended use. Examples could be a chip clip, kitchen sponge, nametag lanyard, pocket pencil protector, mousepad…you get the idea, whatever may be around your home or office. Ask the student volunteer to share uses for the selected item. Following the prop suggestions, discuss with students that different uses for the props allow us to see things through different lenses. Just as perception of material in a class can differ from student to student, we learn and visualize in contrasting methods. This is a great introduction to learning styles and useful for students early in the transition to college.

Can You Hear Me Now: For a lesson that appeals to auditory learners, identify 4-5 audio clips from inspirational speeches or movies and play them for the class. Loriann shared clips from a Martin Luther King speech, Mr. Holland's Opus, and The Pursuit of Happyness in her presentation.  Following each clip, ask students to individually identify who was speaking and how it could be motivational or inspirational for them in their quest for a college degree. As you ask students to share their responses, link to educational goals and aspirations and what students hope to achieve.

Visualize This: Any PowerPoint presentation is helpful for vision-based learners, but making it interactive is the challenge. Loriann uiltized basic Photoshop techniques to distort common images related to the first college year. Creating distorted filter overlays that are slowly peeled back to reveal an alarm clock, student planner, wall calendar, and student ID card can be fun ways to introduce time management and responsibility. 

Can't Touch This: Using Scrabble tiles or paper letter squares to create word scrambles is a tactile game for engaging students in group problem solving. Distribute letter tiles that create words related to the first-year of college. Examples would be "dreams', "calendar", "organize", "grade point", "homework". Invite groups to share the importance of their word when the letters are unscrambled.

Interactive learning in the first-year seminar keeps students engaged and builds community. Another fun Loriann Irving classroom idea can be found here

What's your game?




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